Quick Question:

Within the last 5 years, what role did the following play in your job:
Developing relationships with card providers to determine suitability based on functionality, service, and offerings to customer base
Quick Question:

Within the last 5 years, what role did the following play in your job:
Strong presentation skills; particularly to senior leadership and executive sales teams
Quick Question:

Within the last 5 years, what role did the following play in your job:
Understanding cost and analysis of fuel card programs
Fuel Credit Card Manager
CA - Newport BeachNewport Beach, CA

Opportunity Snapshot
Showcase your expertise working with credit card carriers to help roll-out our new co-branded fuel cards
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If you complement your experience working with credit card carriers with strong analytical and interpersonal skills, this position offers you several compelling opportunities. You will:
  • Assume ownership of a new role where you will have the opportunity to make an impact on our fuel cards right off the bat. You will help put us on the map within the trucking industry as a fuel card provider of choice, and you'll own the tactical execution, strategy and roadmap for our fuel cards. You will be our go-to subject matter expert for fuel cardsQuick question for you - click here
  • Enjoy high visibility throughout the organization. Not only will you interface with different groups and teams throughout the company, but your efforts will be visible to senior leaders as you make your mark on this important initiative. 
  • Expand your experience across a diverse business model that includes retail and bulk sales, transportation and logistics, manufacturing, engineering and construction, operations and service, and more.
  • Showcase your potential to advance; we're hiring with an eye to the future, looking for a professional who can grow right along with us.
  • Earn competitive compensation, bonus potential and exceptional benefits.
Clean Energy is North America's leading provider of natural gas fuel for transportation and a global leader in expanding international natural gas vehicle markets. With experience and expertise built over more than a decade, we are committed to helping our customers -- companies operating all kinds of fleets from the goods movement sector, to refuse and public transit, to shuttles and taxi fleets -- gain the measurable economic and environmental advantages of natural gas fueling. We have more than 400 employees and are continuing to expand our 550+ station portfolio.

Pictured: We develop, manufacture, supply, install and service the equipment at natural gas fueling stations across North America.
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Own, lead and influence the Fuel Card function at a growing leader in green alternative fuels

The Requirements
Do you have what it takes to make an impact in this role?
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To be a good fit for the Fuel Credit Card Manager opportunity, you will have:
  • Bachelor's degree or equivalent with a degree in Business Administration, Information Technology, Economics, or other related field; or equivalent combination of education and experience.  
  • A minimum of 3 years related experience. Experience with fleet card companies and co-branded credit cards could be an excellent fit (Visa, MasterCard, ComData, Wright Express, etc.).
  • Robust attention to detail and a track record of accuracy. 
  • The ability to handle multiple priorities and to work in a fast-paced environment, while at the same time making sound decisions.  
  • Excellent presentation skills and the ability to deliver information to a variety of groups and audiences.  Quick question for you - click here
  • Strong and effective communication and documentation skills with the ability to work across departments and levels.  
  • The ability to work with autonomy and as part of the team and perform under deadline pressure. 
  • Knowledge of Microsoft Office applications and strong experience with Excel. Microsoft Dynamics AX ERP software experience desired. 
  • POS experience preferred.  
  • A positive and confident attitude and professional demeanor.  
  • Strong problem-solving abilities.
  • A strategic mindset along with willingness to roll up your sleeves.
To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Pictured: Our network of over 550+ compressed natural gas (CNG) and liquified natural gas (LNG) fueling stations ensures fleets are powered for both short routes across town and long hauls across North America.
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Role Overview
Get the 30,000-foot view of the role, including key objectives, areas of particular focus and markers for success
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Note: this is a high-level overview of the role. To take a deeper dive into the details, see the Role Specifics section.

Reporting to the VP, IT and Operations, as the Fuel Credit Card Manager, you will be responsible for the overall support of the Payments channel at Clean Energy, which includes but is not limited to the following: Clean Energy Card, Universal Fuel Cards, Fuel Credit Cards, Co-Branded Cards, Card Lock Network Cards, Over the Road Fuel Cards, Debit Card, Credit Card and any other types of payment options.  Quick question for you - click here

You will also provide overall systems support including systems responsibilities, fraud detection and protection, customer experience within the channel, and direct support to complimentary services inside of Clean Energy. Additionally, we will look to you to take responsibility for the forward-looking strategy of the payments function of Clean Energy, serving as the internal expert. Finally, you will own the vendor relationships of our payments processors, co-branded cards and systems providers. 

To excel in this role you will bring a strong learning acumen and the ability to leverage your organizational agility to understand how to navigate the intricacies of our business. If you aren't coming from the industry, we understand that there will be a learning curve as you get your arms around things. Once you feel comfortable, we will look to you to leverage your relationships with credit card carriers to hit the ground running and begin to put your plan in place. 

Pictured: We offer customers reliable station access with the largest technical support team in the industry. Our warehouses are strategically placed throughout North America to make supply of parts convenient and efficient, reducing any repair or maintenance downtime.
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Role Specifics
Dive into the details of this position . . .
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Note: this is a detailed description of the role. To get the 30,000-foot view, see the Role Overview section. 

This is a time of transformation and change for the Fuel Card function as we are looking to transition from the proprietary Clean Energy Card to a co-branded card option. We are looking to move away from being a credit card provider and start building relationships with different fueling card companies – and this is where you will come in. We’re looking for a professional who can take ownership of the function as a whole and begin building relationships with credit card companies and put the foundation in place to roll out a new Clean Energy co-branded card(s). You will manage relationships with contacts at credit card companies, analyze costs, identify solutions, present your findings and so much more. 

From there, you will work with our customers as we begin to onboard the new card offering and ensure that the program is successful. You will also collaborate internally with a variety of stakeholders; including Operations, Sales, Finance and IT to solve any customer issues and drive engagement.  

Your essential duties and responsibilities will include the following. Other duties may be assigned.  
  • Manage the credit card portfolio including fraud detection, support and customer experience. Work together with Sales team members to further engage our customers by providing services or programs to entice usage. 
  • Manage other payment rails including – Host to Host, Heartland, Bank to Bank and other services as assigned. 
  • Serve as the vendor manager for the different vendors and solutions utilized in the payments area, including Fleetcor, WEX, Comdata, EFS, TCHK, Voyager and other fuel card providers. 
  • Serve as the internal payments expert – monitor industry trends and customer behaviors and make recommendations to Senior Management for program enhancement and new offerings. 
  • Responsible for the customer experience in all payment channels – work with other Clean Energy Department leaders to make the experience as seamless and efficient as possible to CE Customers. 
  • Work with other Clean Energy Department leaders to develop longer-term card strategy reducing costs, improving corporate effectiveness and increasing customer connectivity and loyalty. 
  • Participate and is knowledgeable about Point of Sale (POS) systems, specifically card lock POS. Provide elevated support to corporations and customers. 
  • May supervise other employees as necessary to support the payment initiatives and offerings and the Point of Sale Support team 
  • Responsible for creating process and procedures as well as training manuals for internal departmental staff including our Customer Service Center and Front-Line Employees. 
  • May serve on various cross-functional project teams as assigned.  
  • Perform other duties as required.
Video: Redeem® is the first commercially available, renewable natural gas vehicle fuel. Derived entirely from organic waste streams, it's available in either CNG or LNG form for commercial vehicles including fleets, heavy-duty trucks, refuse trucks, transit, and airport service vehicles.
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Clean Energy is an equal opportunity employer. EOE/AA/M/F/Protected Veterans/Individuals with Disabilities
We participate in E-Verify and respect all laws regarding your Legal Right to Work in the U.S.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at rina.johnson@engage2excel.com.