The RequirementsTo meet the basic qualifications for the Field Service Technician II (our internal name for the position) role, you will have:
- Legal authorization to work permanently in the U.S. for any employer without requiring visa transfer or visa sponsorship.
- A high school diploma or GED.
- 5+ years of related experience, or an equivalent combination of education and experience.
- Well-developed electrical and mechanical abilities and a strong understanding of how things work and operate together in a process flow environment.
- The demonstrated ability to diagnose and repair electrical problems such as current overloads, ground faults, open circuits and faulty relay logic and the ability to read and understand electrical and mechanical drawings.
- The skill to monitor, check and correct electrical and mechanical issues such as, but not limited to: phase imbalances, current draw, low voltage power supplies, pressure transmitters, relay logic, programmable logic control operation, mechanical failures of pumps, valves, piping, actuators, motors, contactors, etc.
- A commitment to working safely with high pressure gases and electrical components.
- Solid skill using Microsoft Office applications including Word, Excel and Outlook
- Strong oral and written communication skills and the ability and willingness to create detailed documentation
- Your own tools, a well-developed professional Technician style set 1 ½" and less equipped to work on a combination of mechanical and electrical equipment. Examples of tools but not limited to: wrenches/sockets/Allen wrenches/pliers/pipe wrench/large adjustable wrenches, electrical test meter, electrical screw drivers, torque wrenches etc.
- An acceptable or insurable driving record.
- Willingness to be on call. You will need to hit response times (specified by contract) 100% of the time. You may be required to work overtime, though overtime will be limited.
- A home neighborhood/environment safe and secure enough to park a fully stocked company truck.
- PLC experience with demonstrated ability in component replacement and diagnosis is highly preferred.
- The practiced skill of diagnosing and repairing mechanical problems on high pressure gas/air systems is a plus.
- Interpersonal and customer service skills -- the talent to effectively interact with customers, acting as a strong representative for Clean Energy, building client relationships, and responding to requests in a timely and appropriate manner.
- Client communication abilities -- the skill and talent to take highly technical information, translate it then present it to customers in easily understandable terms.
- Language and communication skills -- the ability to read and comprehend simple instructions, short correspondence and memos, write simple correspondence, and effectively present information in one-on-one and small group situations to customers, clients, and other Clean Energy employees.
- Mathematical skills and reasoning abilities -- the skill to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; to compute rate, ratio, and percent and draw and interpret bar graphs.
- The ability to apply common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
The RoleYou will inspect, maintain and repair the fueling equipment at your assigned stations, and ensure each station has an esthetically pleasing appearance. You will travel from site to site doing equipment and control maintenance and creating positive customer relations that promote Clean Energy. Typically you will travel to multiple stations each day, making sure safety interlocks for shut-down systems are working properly or automatically rebuilding compressors after 5000 hours of use.
You'll get to know each customer, checking in upon arrival, and building a line of open communication. These will be your stations to monitor and you will take responsibility for their overall care. While the lion's share will involve electrical and mechanical maintenance, you might meet with a phone company technician to repair or install a line, or take time to paint or clean the site. Some visits will be short, while others will take longer; you might for example, have to rebuild a compressor.
You will have a handheld computer with GPS and scanner to chart your progress. It begins at departure at the beginning of your shift (less a commute time calculation) and is scanned at each destination. In addition to your individual duties, you might be called to help another Field Service Technician or find that you cover a greater distance when on call.
Specifically you will:
- Make periodic inspections of fueling locations and equipment to determine that proper and normal operating conditions are being met.
- Check and record operational data such as fluid levels, temperatures and pressures, compare to trends and have the ability to make corrections as needed.
- Install, remove and modify fueling locations and equipment.
- Maintain all fueling related equipment and structures in accordance with manufactures and Clean Energy guidelines.
- Clean and maintain fueling locations by picking up trash, emptying trash cans and dumpsters, hand cleaning and polishing fueling equipment, and painting and maintaining the canopy, lot, islands, and surrounding landscaping in and outside of enclosures.
- Repair, replace, and adjust malfunctioning equipment to restore proper operating condition specified in regulations and repair manuals.
- Inspect, maintain, adjust, repair or replace electrical equipment including electrical wiring, conduit, panels, switch gear, switches, gauges, transducers, solenoids, gas dryers, actuators, motors, meters and controls for safe and proper operating condition.
- Inspect, maintain, adjust, repair or replace mechanical equipment such as compressors pumps, engines, intercoolers, after coolers, heat exchangers, piping, tubing, fittings, filters, traps, gas dryers, fasteners, valves and actuators for safe and proper operating condition.
What's in It for YouStrong training -- you bring strong learning acumen and a great attitude and we'll provide the tools you need to succeed. The first few weeks you'll shadow other senior Field Service Technicians who will show you the scope of the position and help you learn your assignment. Within the first few months, you'll also attend group on-line and classroom training sessions. Most of your training will be on-site with the actual equipment you will be maintaining. And of course, you'll have your teammates and supervisor who can also answer questions as you are becoming acclimated.
Career growth potential -- there are plenty of opportunities and growth options for our strong players. You might choose to pursue the traditional path to a Master Service Tech, move sideways into a Commissioning Tech role for opening new stations, or even pursue a degree focused on engineering or operations positions. With strong performance, talents and interest, you can chart the direction of your career with Clean Energy.
Professional growth -- you will have the opportunity to learn and add to your skillset. Whether you come from working in the industrial sector, on diesel engines or even service stations, you will have plenty to learn and will enjoy strong, in depth training.
Autonomy and support -- you will enjoy a good deal of flexibility in planning and executing your responsibilities. In fact, our best Field Service Technicians take ownership of their roles and are driven to effectively meet their responsibilities according to their strong plan. At the same time, should you need guidance and support, it is available.
Green standard for sustainability -- you probably already knew that natural gas burns much more cleanly than gasoline and diesel, producing significantly lower greenhouse gas emissions. But did you also know that natural gas is increasingly renewable, using biomethane reclaimed from landfill via waste-to-energy solutions? Clean Energy is helping companies and public organizations meet aggressive environmental goals.
Proven strong leadership -- you will join a team of accomplished, seasoned professionals at Clean Energy, led by Andrew Littlefair. Mr. Littlefair served as President of Pickens Fuel Corp (PFC), predecessor company of Clean Energy, which he co-founded in 1997 with Boone Pickens and was Staff Assistant to then President Ronald Reagan in the Office of Presidential Advance from 1983 to 1987.
Excellent compensation -- in addition to a competitive wage, we offer a comprehensive benefits package that includes medical, dental and other insurances, a 401(k) plan with discretionary company match, paid time off and more. You'll also receive a company truck, which you'll fuel at your stations, a cell phone and uniform.
Pictured: you may work on equipment like that shown here. Clean Energy provides a turnkey approach to natural gas fueling solutions, including design and construction, equipment, operations and service.
Keys to SuccessTo qualify and find success in this role, you'll need to be a total package person -- have the technical prowess, a commitment to safety, strong analytical skills, and customer service savvy. As a Field Service Technician, you should be capable of troubleshooting, analyzing, and correcting -- handling everything for your sites. With your strong background (the job is approximately 70% mechanical and 30% electrical) you'll find your way, but will first need to learn the terminology, understand and respect the higher pressure, always follow safety protocols, and learn CNG and eventually LNG sites. We'll give you the tools you need to succeed through a varied training program, but you should come in, hit the ground running and get right down to the business of learning and performing.
To be the total package person we seek, you should also have these key competencies:
Strong sense of urgency -- a customer centric attitude and sense of urgency in protecting the client's and Clean Energy's interests. Compressors are on an auto-call system and if there's a problem, response must be immediate.
A "do what it takes" attitude -- you should be hard-working, dedicated, and present Clean Energy in the best light possible. Attitude is always important.
About UsTaking the Lead in Clean-air Transportation
Clean Energy has a broad customer base in the solid waste, transit, ports, shuttle, taxi, trucking, airport and municipal fleet markets. We have the most experience in inventing and manufacturing today's natural gas technologies. We develop, manufacture, supply, install and service the equipment at natural gas stations across North America.
Clean Energy owns and operates LNG plants and renewable processing facilities, producing CNG, LNG and Redeem (RNG) fuels for our own stations and our clients' stations. Our network of nearly 800 LNG and CNG fueling stations ensures fleets are powered for both short routes across town and long hauls across North America. Our stations are fueling service vehicles at 37+ major airports, and our strategically located truck-friendly CNG and LNG fueling stations, the network we call America's Natural Gas Highway™, are designed to keep heavy-duty fleets fueled up and on the road.
The Clean Energy vision extends beyond servicing the high fuel-use requirements of fleet operators. We are committed to helping businesses access the measurable advantages of clean-fuel solutions. Simultaneously, we are committed to protecting our environment as the leader in clean-air transportation. Clean Energy has proven that business and environmental goals can indeed find common ground, with mutually profitable results. Our vision and efforts have received recognition and awards from business and environmental organizations alike.