Clean Energy Career Opportunities
Within the last 5 years, what role did the following play in your job:
Creating maintenance schedules
Ability and willingness to work a flexible schedule as needed within our 24 hour call center
Within the last 5 years, what role did the following play in your job:
Strong multi tasking on phones, computer database, emails or instant messages with both internal and external stakeholders.
Within the last 5 years, what role did the following play in your job:
Scheduling technicians for preventative maintenance and repair
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Maintenance Planner I
CA - Newport BeachNewport Beach, CA
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Develop Your Skills and Build Your Career at a Respected and Growing Company 

This Maintenance Planner role is your opportunity to join a respected and rapidly growing company that is setting the bar in the natural gas fuel space, and support maintenance operations as you also challenge yourself to develop professionally and grow your technical knowledge. Each shift, you will prepare schedules, Quick question for you - click here coordinate work, implement preventative maintenance programs and more, working closely with a large team of Service Technicians and other internal contacts. Pivotal to your success will be your ability to manage a lot of activities with competing priorities -- but if you're the person we're looking for, you enjoy the challenge of a fast-paced role.

You will work in our 24/7 Operations Call Center, answering calls from several 800 lines and focusing on scheduling preventative maintenance  for our fueling stations, as well as managing emergency calls for service, dispatching the appropriate service personnel and ensuring any issues have been resolved. As noted, we are growing and adding to our team, but the environment is still fluid enough that we must continue to add people who are highly flexible in their schedule. You should be able to work any shift, including day, swing, night, weekend and holiday shifts, as well as overtime. Quick question for you - click here While shifts are assigned for the short term, they typically rotate several times throughout the year. Prove yourself and demonstrate your talent, and as we continue to grow maintenance operations, you could advance your career, stepping up to a Maintenance Planner II and beyond. 

Clean Energy is North America's leading provider of natural gas fuel for transportation, and a global leader in expanding international natural gas vehicle markets. With experience and expertise built over more than a decade, we are committed to helping our customers -- companies operating all kinds of fleets from the goods movement sector, to refuse and public transit, to shuttles and taxi fleets -- gain the measurable economic and environmental advantages of natural gas fueling. We have more than 1000 employees and are continuing to expand our 500+ station portfolio.

Pictured: you will schedule and coordinate regular maintenance and urgent responses for fueling stations like this one, strategically located near Los Angeles International Airport. We have hundreds of stations around the U.S. and we're constantly building more.

The Requirements

To meet the basic qualifications for this role you will have:

 
To be a good fit you should also have:
To meet the basic qualifications for the Maintenance Planner I role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the role, you will also need: 
  • 1 to 2 years of experience in a role requiring you to plan, schedule and coordinate among multiple departments, ideally in maintenance planning. You also might have acquired this experience in operations, customer service or inside sales. 
  • Experience and comfort working in a traditional call center environment. 
  • Strong computer skills, including:
    • Proficiency with MS Word, Excel and Outlook.
    • Experience with ERP software; Microsoft Dynamics AX preferred.
    • Experience configuring applications is preferred.
    • The ability to use a maintenance planning tool such as FSA is a plus.
    • The ability to type 35 to 40+ WPM.
  • The ability to understand maintenance metrics and their business significance.
  • Experience with quality assurance or quality control is a plus.
  • A bachelor’s degree, ideally in Business, or the equivalent combination of education and experience.
Just as important as your experience and skills will be the following characteristics and competencies:
  • Polished and professional oral and written communication abilities.
  • Exceptional organizational skills, including the ability to manage and track multiple details.
  • Excellent organization, prioritization and multi-tasking skills. Quick question for you - click here
  • Strong teamwork skills and a proven ability to work effectively across functional lines.
  • The flexibility to take on any shift in a 24/7/365 environment and alter shifts as the business demands. We try set assigned shifts on a rotating, 120 day schedule, however, should needs change, adjustments will be made. 

Role Overview

Reporting to the Workforce and Call Center Manager, you will join a team that includes several other Maintenance Planners, and interface regularly with our customer service team. Every Maintenance Planner is cross-trained with customer service so you can manage any call that hits your desk. Training will take place during the day shift and it generally takes 60 to 90 days before you are acclimated enough to move away from Customer Service and into the Maintenance Planner role. 

After training, the main focus of your role will be scheduling preventative maintenance and emergency service at fueling facilities operated by Clean Energy. Some are open to the public and others are privately owned by companies running fleets of vehicles. Among other considerations, you'll ensure that the Technicians have enough work to keep them busy, but not more than they can handle. In addition, when an urgent issue arises, you will coordinate across functional lines to ensure we resolve that issue within established service parameters.

Though not a typical call center role, you will work in a typical call center environment. You will be logged in during during your assigned shift, answer phones and make outbound calls as needed, log information, and check out during specified breaks and lunch. Your overall objectives and activities will include:
  • Preparing schedules, coordinating work, and implementing preventative maintenance programs.
  • Developing and maintaining equipment records and cost distribution.
  • Working with the Service Technicians, Directors of Operations, Operations Service Manager, and the Customer Service department to identify basic and routine issues and achieve a seamless service operation.  Quick question for you - click here
  • Planning, scheduling, and controlling inspection routes, preventative maintenance Work Orders and Corrective Action Work Orders by following detailed procedures.
  • Generating service quotations and coordinating with the customer to generate a Purchase Order and ensure proper billing information for invoicing.
Note: this is a high level overview of the role. To take a deeper dive into the details, see the Role Specifics tab.

Pictured: IMW, another Clean Energy company, is a leading manufacturer of compressed natural gas (CNG) equipment for vehicle fueling, and a world leader in natural gas compression technology. This is a type of compressor used in fueling stations. IMS has facilities in Canada and China.

Role Specifics

You specific activities will fall into three main areas. As part of the planning and scheduling process, you will:
  • Follow detailed procedures to execute the planning and scheduling process.
  • Communicate processes to Technicians and other stakeholders.
  • Add new and generate existing Inspection Routes, Preventative Maintenance and Corrective Work Orders as requested.
  • Assemble work schedules that take into account equipment needs, equipment availability, labor needs and labor availability.
  • Work closely with the Directors of Operations, Operations Service Manager and Supply Chain to understand and optimize scheduled work.
  • Keep abreast of work prioritization processes within Operations, Quality, Safety, and with other stakeholders.
In the area of providing computerized maintenance management systems (CMMS) leadership, you will:
  • Communicate and adhere to CMMS standards and usage.
  • Perform basic data analysis on CMMS information in order to develop solutions to routine technical problems and determine areas of opportunities.
  • Act as the point person for CMMS setup around new capital including service objects and assets, asset hierarchy, inspections, PMs and correctives.
Acting as a maintenance and technical resource, you will:
  • Communicate how the various components fit and work together in order to make the equipment/system run effectively.
  • Support sites with technical issues as they arise.
  • Participate in problem solving activities.
  • Participate in preventative maintenance development.
  • Support continuous improvement initiatives.
  • Assist with the development of the maintenance department goals and objectives (master plan).
  • Handle other duties as assigned.
Additionally, you will answer incoming calls from several 800 numbers, located at our stations and on our website. There are three levels of service – Customer Service, Maintenance Planning and Tech Support. While you will not be responsible for providing technical support, you will support the customer service level, as needed, as well as maintenance planning. Typically, we receive approximately 250 service calls per day.

Note: this is a detailed description of the role. To get the 30,000 foot view, see the Role Overview tab.

Pictured: many Clean Energy facilities support commercial fleets. Companies in the waste management/recycling industry were early adopters of natural gas fuels, because it is cheaper, plentiful and domestic.

Why Clean Energy

Professional development -- growth and change are fundamental dynamics at Clean Energy, and that includes employees. You will expand your skills and knowledge in diverse areas, from helping a Service Tech troubleshoot electromechanical equipment to creating templates for use in our CMMS.

Career options -- this role will give you a glimpse into multiple areas of a complex organization (operations, retail sales, and even manufacturing and construction), and that knowledge will serve you well in building a career with us. Once you've proven yourself in this role you might set your sights on a Lead or Supervisor position within call center, or you might look at other career paths within Clean Energy.

Strong growth -- Clean Energy has the right solutions at the right time, as more and more organizations are exploring alternative fuel vehicles and solutions. We are growing strong, and Technical Support plays a key role in ensuring station up-time while helping keep costs low.

Green standard for sustainability -- you probably already knew that natural gas burns much more cleanly than gasoline and diesel, producing significantly lower greenhouse gas emissions. But did you also know that natural gas is increasingly renewable, using biomethane reclaimed from landfill via waste-to-energy solutions? Clean Energy is helping companies and public organizations meet aggressive environmental goals.

Proven strong leadership -- you will join a team of accomplished, seasoned professionals at Clean Energy, led by Andrew Littlefair. Mr. Littlefair served as President of Pickens Fuel Corp (PFC), predecessor company of Clean Energy, which he co-founded in 1997 with Boone Pickens. Mr. Littlefair was Staff Assistant to then President Ronald Reagan in the Office of Presidential Advance from 1983 to 1987. Our executive team's profiles can be viewed at CleanEnergyFuels.com.

Excellent compensation -- in addition to a competitive salary and performance-based bonus potential, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, such as a discretionary match on our 401(k) plan -- in four of the last five years the company has matched 50% of the employee's annual contribution.

Pictured: Clean Energy is building America's Natural Gas Highway, a network of public CNG and LNG fueling stations connecting coast to coast and border to border. 

Keys to Success

Working with some 130 Service Technicians and a variety of others means there will be lots coming at you, via phone, email and instant message. At any given time you'll be coordinating regular schedules, urgent issues, small projects and more. We're not looking for someone who is simply willing to deal with this kind of role. Instead, we're looking for a high-energy professional who can absorb it, prioritize it, and make it happen -- end enjoy mastering the challenge. Strong multi-tasking skills will be key.

Just as important will be your interpersonal and communication skills. You'll need to be able to combine a collaborative approach with the ability to influence others and the willingness to be assertive. We understand that there will be a learning curve. We'll provide onboarding and training, of course, but we'll also look to you to jump in and learn by doing, and continue to learn moving forward. To find success at Clean Energy you'll need to be comfortable in a fluid, change-oriented environment. In addition, you will:
  • Hit the ground running.
  • Work independently and try to solve problems on your own before you seek assistance.
  • Bring a detail orientation and a healthy respect for deadlines.
  • Leverage strong self-motivation.
  • Take a proactive approach.
We maintain a business professional atmosphere and dress code here in our corporate offices.

About Clean Energy

Taking the Lead in Clean-air Transportation

Clean Energy is the largest provider of natural gas fuel for transportation in North America, fueling over 40,000 vehicles each day at over 500 fueling stations throughout the United States and Canada. With a broad customer base in a variety of markets, including trucking, airport shuttles, taxis, refuse, and public transit, we build and operate compressed natural gas (CNG) and liquefied natural gas (LNG) fueling stations; manufacture CNG and LNG equipment and technologies for ourselves and other companies; and develop renewable natural gas (RNG) production facilities.

Video: Clean Energy is moving America toward the use of natural gas for transportation, and we're continuing to grow.



 

Develop Your Skills and Build Your Career at a Respected and Growing Company 

This Maintenance Planner role is your opportunity to join a respected and rapidly growing company that is setting the bar in the natural gas fuel space, and support maintenance operations as you also challenge yourself to develop professionally and grow your technical knowledge. Each shift, you will prepare schedules, Quick question for you - click here coordinate work, implement preventative maintenance programs and more, working closely with a large team of Service Technicians and other internal contacts. Pivotal to your success will be your ability to manage a lot of activities with competing priorities -- but if you're the person we're looking for, you enjoy the challenge of a fast-paced role.

You will work in our 24/7 Operations Call Center, answering calls from several 800 lines and focusing on scheduling preventative maintenance  for our fueling stations, as well as managing emergency calls for service, dispatching the appropriate service personnel and ensuring any issues have been resolved. As noted, we are growing and adding to our team, but the environment is still fluid enough that we must continue to add people who are highly flexible in their schedule. You should be able to work any shift, including day, swing, night, weekend and holiday shifts, as well as overtime. Quick question for you - click here While shifts are assigned for the short term, they typically rotate several times throughout the year. Prove yourself and demonstrate your talent, and as we continue to grow maintenance operations, you could advance your career, stepping up to a Maintenance Planner II and beyond. 

Clean Energy is North America's leading provider of natural gas fuel for transportation, and a global leader in expanding international natural gas vehicle markets. With experience and expertise built over more than a decade, we are committed to helping our customers -- companies operating all kinds of fleets from the goods movement sector, to refuse and public transit, to shuttles and taxi fleets -- gain the measurable economic and environmental advantages of natural gas fueling. We have more than 1000 employees and are continuing to expand our 500+ station portfolio.

Pictured: you will schedule and coordinate regular maintenance and urgent responses for fueling stations like this one, strategically located near Los Angeles International Airport. We have hundreds of stations around the U.S. and we're constantly building more.

The Requirements

To meet the basic qualifications for this role you will have:

 
To be a good fit you should also have:
To meet the basic qualifications for the Maintenance Planner I role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the role, you will also need: 
  • 1 to 2 years of experience in a role requiring you to plan, schedule and coordinate among multiple departments, ideally in maintenance planning. You also might have acquired this experience in operations, customer service or inside sales. 
  • Experience and comfort working in a traditional call center environment. 
  • Strong computer skills, including:
    • Proficiency with MS Word, Excel and Outlook.
    • Experience with ERP software; Microsoft Dynamics AX preferred.
    • Experience configuring applications is preferred.
    • The ability to use a maintenance planning tool such as FSA is a plus.
    • The ability to type 35 to 40+ WPM.
  • The ability to understand maintenance metrics and their business significance.
  • Experience with quality assurance or quality control is a plus.
  • A bachelor’s degree, ideally in Business, or the equivalent combination of education and experience.
Just as important as your experience and skills will be the following characteristics and competencies:
  • Polished and professional oral and written communication abilities.
  • Exceptional organizational skills, including the ability to manage and track multiple details.
  • Excellent organization, prioritization and multi-tasking skills. Quick question for you - click here
  • Strong teamwork skills and a proven ability to work effectively across functional lines.
  • The flexibility to take on any shift in a 24/7/365 environment and alter shifts as the business demands. We try set assigned shifts on a rotating, 120 day schedule, however, should needs change, adjustments will be made. 

Role Overview

Reporting to the Workforce and Call Center Manager, you will join a team that includes several other Maintenance Planners, and interface regularly with our customer service team. Every Maintenance Planner is cross-trained with customer service so you can manage any call that hits your desk. Training will take place during the day shift and it generally takes 60 to 90 days before you are acclimated enough to move away from Customer Service and into the Maintenance Planner role. 

After training, the main focus of your role will be scheduling preventative maintenance and emergency service at fueling facilities operated by Clean Energy. Some are open to the public and others are privately owned by companies running fleets of vehicles. Among other considerations, you'll ensure that the Technicians have enough work to keep them busy, but not more than they can handle. In addition, when an urgent issue arises, you will coordinate across functional lines to ensure we resolve that issue within established service parameters.

Though not a typical call center role, you will work in a typical call center environment. You will be logged in during during your assigned shift, answer phones and make outbound calls as needed, log information, and check out during specified breaks and lunch. Your overall objectives and activities will include:
  • Preparing schedules, coordinating work, and implementing preventative maintenance programs.
  • Developing and maintaining equipment records and cost distribution.
  • Working with the Service Technicians, Directors of Operations, Operations Service Manager, and the Customer Service department to identify basic and routine issues and achieve a seamless service operation.  Quick question for you - click here
  • Planning, scheduling, and controlling inspection routes, preventative maintenance Work Orders and Corrective Action Work Orders by following detailed procedures.
  • Generating service quotations and coordinating with the customer to generate a Purchase Order and ensure proper billing information for invoicing.
Note: this is a high level overview of the role. To take a deeper dive into the details, see the Role Specifics tab.

Pictured: IMW, another Clean Energy company, is a leading manufacturer of compressed natural gas (CNG) equipment for vehicle fueling, and a world leader in natural gas compression technology. This is a type of compressor used in fueling stations. IMS has facilities in Canada and China.

Role Specifics

You specific activities will fall into three main areas. As part of the planning and scheduling process, you will:
  • Follow detailed procedures to execute the planning and scheduling process.
  • Communicate processes to Technicians and other stakeholders.
  • Add new and generate existing Inspection Routes, Preventative Maintenance and Corrective Work Orders as requested.
  • Assemble work schedules that take into account equipment needs, equipment availability, labor needs and labor availability.
  • Work closely with the Directors of Operations, Operations Service Manager and Supply Chain to understand and optimize scheduled work.
  • Keep abreast of work prioritization processes within Operations, Quality, Safety, and with other stakeholders.
In the area of providing computerized maintenance management systems (CMMS) leadership, you will:
  • Communicate and adhere to CMMS standards and usage.
  • Perform basic data analysis on CMMS information in order to develop solutions to routine technical problems and determine areas of opportunities.
  • Act as the point person for CMMS setup around new capital including service objects and assets, asset hierarchy, inspections, PMs and correctives.
Acting as a maintenance and technical resource, you will:
  • Communicate how the various components fit and work together in order to make the equipment/system run effectively.
  • Support sites with technical issues as they arise.
  • Participate in problem solving activities.
  • Participate in preventative maintenance development.
  • Support continuous improvement initiatives.
  • Assist with the development of the maintenance department goals and objectives (master plan).
  • Handle other duties as assigned.
Additionally, you will answer incoming calls from several 800 numbers, located at our stations and on our website. There are three levels of service – Customer Service, Maintenance Planning and Tech Support. While you will not be responsible for providing technical support, you will support the customer service level, as needed, as well as maintenance planning. Typically, we receive approximately 250 service calls per day.

Note: this is a detailed description of the role. To get the 30,000 foot view, see the Role Overview tab.

Pictured: many Clean Energy facilities support commercial fleets. Companies in the waste management/recycling industry were early adopters of natural gas fuels, because it is cheaper, plentiful and domestic.

Why Clean Energy

Professional development -- growth and change are fundamental dynamics at Clean Energy, and that includes employees. You will expand your skills and knowledge in diverse areas, from helping a Service Tech troubleshoot electromechanical equipment to creating templates for use in our CMMS.

Career options -- this role will give you a glimpse into multiple areas of a complex organization (operations, retail sales, and even manufacturing and construction), and that knowledge will serve you well in building a career with us. Once you've proven yourself in this role you might set your sights on a Lead or Supervisor position within call center, or you might look at other career paths within Clean Energy.

Strong growth -- Clean Energy has the right solutions at the right time, as more and more organizations are exploring alternative fuel vehicles and solutions. We are growing strong, and Technical Support plays a key role in ensuring station up-time while helping keep costs low.

Green standard for sustainability -- you probably already knew that natural gas burns much more cleanly than gasoline and diesel, producing significantly lower greenhouse gas emissions. But did you also know that natural gas is increasingly renewable, using biomethane reclaimed from landfill via waste-to-energy solutions? Clean Energy is helping companies and public organizations meet aggressive environmental goals.

Proven strong leadership -- you will join a team of accomplished, seasoned professionals at Clean Energy, led by Andrew Littlefair. Mr. Littlefair served as President of Pickens Fuel Corp (PFC), predecessor company of Clean Energy, which he co-founded in 1997 with Boone Pickens. Mr. Littlefair was Staff Assistant to then President Ronald Reagan in the Office of Presidential Advance from 1983 to 1987. Our executive team's profiles can be viewed at CleanEnergyFuels.com.

Excellent compensation -- in addition to a competitive salary and performance-based bonus potential, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, such as a discretionary match on our 401(k) plan -- in four of the last five years the company has matched 50% of the employee's annual contribution.

Pictured: Clean Energy is building America's Natural Gas Highway, a network of public CNG and LNG fueling stations connecting coast to coast and border to border. 

Keys to Success

Working with some 130 Service Technicians and a variety of others means there will be lots coming at you, via phone, email and instant message. At any given time you'll be coordinating regular schedules, urgent issues, small projects and more. We're not looking for someone who is simply willing to deal with this kind of role. Instead, we're looking for a high-energy professional who can absorb it, prioritize it, and make it happen -- end enjoy mastering the challenge. Strong multi-tasking skills will be key.

Just as important will be your interpersonal and communication skills. You'll need to be able to combine a collaborative approach with the ability to influence others and the willingness to be assertive. We understand that there will be a learning curve. We'll provide onboarding and training, of course, but we'll also look to you to jump in and learn by doing, and continue to learn moving forward. To find success at Clean Energy you'll need to be comfortable in a fluid, change-oriented environment. In addition, you will:
  • Hit the ground running.
  • Work independently and try to solve problems on your own before you seek assistance.
  • Bring a detail orientation and a healthy respect for deadlines.
  • Leverage strong self-motivation.
  • Take a proactive approach.
We maintain a business professional atmosphere and dress code here in our corporate offices.

About Clean Energy

Taking the Lead in Clean-air Transportation

Clean Energy is the largest provider of natural gas fuel for transportation in North America, fueling over 40,000 vehicles each day at over 500 fueling stations throughout the United States and Canada. With a broad customer base in a variety of markets, including trucking, airport shuttles, taxis, refuse, and public transit, we build and operate compressed natural gas (CNG) and liquefied natural gas (LNG) fueling stations; manufacture CNG and LNG equipment and technologies for ourselves and other companies; and develop renewable natural gas (RNG) production facilities.

Video: Clean Energy is moving America toward the use of natural gas for transportation, and we're continuing to grow.



 
Clean Energy is an equal opportunity employer. EOE/AA/M/F/Protected Veterans/Individuals with Disabilities
We participate in E-Verify and respect all laws regarding your Legal Right to Work in the U.S.
or
Apply with