Requirements
To meet the basic qualifications for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the Associate Business Analyst opportunity, you also should have:- A bachelor's degree, 0 to 2 years of related experience and/or training, or an equivalent combination of education and experience.
- Advanced skills in Microsoft Office applications, such as Word, Excel and Outlook.
- Working knowledge of MS Project and email/scheduling software applications.
- Some knowledge of ERP systems, such as Microsoft Dynamics AX (ideally), Oracle, JD Edwards, Epicor or SAP. Quick question for you - click here
- Service industry experience could be helpful.
- A strong desired to learn new technologies, processes and methods.
- Organizational skills, including the ability to manage multiple activities effectively.
- Solid problem-solving abilities.
- Solid interpersonal skills and the ability to interact effectively with the user community.
- Excellent verbal and written communication skills, with the ability to share technical ideas effectively with non-technical people and to translate user ideas into technical language.
- Strong self-motivation and a results orientation.
Role Overview
Note: this is a high level overview of the role. To take a deeper dive into the details, see the Role Specifics tab.Reporting to the Manager, Business Applications, you will join a team that also includes resources in application support, business analysis and project coordination. Team members have areas of concentration, and we also cross-train. We are a Microsoft shop, soup to nuts.
You will be responsible for a full range of activities that ensure the operational effectiveness and excellence of business units. Key activities and objectives will include:
- Designing and documenting workflow, and making appropriate recommendations that will positively impact operational effectiveness.
- Tracking and analyzing business unit trends and making appropriate recommendations that will positively impact the business.
- Acting occasionally as a project manager and leading a number of key projects for the company. Quick question for you - click here
- Supporting the functional expert on a specified application(s), who will be the primary point of contact between the business unit and Information Technology.
You'll also support larger projects, and we have several under way or in the queue. For example, we are currently rolling out Agile product lifecycle management (PLM) software for engineering, we're consider a full upgrade of the MS service module, and we regularly revamp applications to better support the business units.
Pictured above: Compressors are the heart of any CNG station, and Clean Energy manufactures and sells compressors and other equipment.
Role Specifics
Note: this is a detailed description of the role. To get the 30,000-foot view, see the Role Overview tab. As Associate Business Analyst, your activities will fall into several areas. In the area of business analysis, you will:- Work closely with employees and business partners to identify and maximize opportunities to use information and technology to improve product, service and/or program business processes.
- Review, analyze, and create detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.
- Consult with employees and management to determine business, functional and technical requirements for specified applications.
- Coordinate the development of all approved versions of business and functional specifications for specified applications. This will include reviewing use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents.
- Analyze the business unit's activities and trends. You'll then present findings and work with the Business Unit Leader and other personnel to identify and implement strategies that will address tactical and strategic goals.
- Participate in project scope and project objectives definitions.
- Facilitate and maintain project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This will include documenting, prioritizing and tracking requests (changes, enhancements, etc.) and coordinating with the Change Control Board (CCB).
- Conduct project meetings.
- Meet with project team(s) regularly to review project deliverables and deadlines.
- Meet with appropriate personnel for periodic reviews of prototypes and final products.
- Provide a single point of contact for assigned projects.
- Identify and coordinate assignments of internal resources and external contractors to meet project requirements.
- Work with appropriate personnel to allocate personnel time to project tasks and to track progress of their work.
- Assess and prepare to address the operational impacts, workflow, training, etc. issues of a project.
- Ensure that all tests are conducted and documented according the standards agreed upon by the business unit and IT.
- Assume responsibility for ensuring that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements reflect application features and functions.
- Manage specific application quality assurance and help desk activities, including tracking bug reports and change requests, and ensuring their timely resolution.
- Ensure that all items follow the change management process and are entered and tracked through the change management software.
- Assume responsibility for the overall success of testing, including results verification and release sign-off.
- Establish the purpose and deliverables of the test effort.
- Provide resource planning, management and resolution of issues that impede the test effort.
- Coordinate groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services.
- Provide final signoff to the Business Applications Manager to release upgrades and patches to production.
- Ensure continuing operational quality by documenting bug fixes and enhancements, assigning tasks to developers, testing and releasing updates.
- Proactively assisting with the identification of training and development requirements of the Business Unit.
- Presenting findings and working with Business Unit Leader and other personnel to design and implement training and development initiatives that will continuously upgrade the skills and capabilities of personnel in business unit and company overall.
Pictured above: For over 20 years, we have engineered, fabricated, built and maintained natural gas fueling stations across North America, providing consulting, design, construction, and commissioning services for fueling stations. Below: We also support diverse customers in converting facilities and fleet vehicles to take advantage of the reduced environmental impact and cost savings inherent in natural gas fuels.
What's in It for You
Turbo-charge your IT careerPlenty of positions will let you get hands-on with different application and technologies, but at Clean Energy you'll also support very different business units. In addition, we change and add technologies on a regular basis, so you can count on a steady stream of challenges and learning opportunities.
Great team
You'll join a close-knit "family" in IT, both in application support and other areas. We're a smaller team, so we all help out beyond our job descriptions, giving us opportunities to learn about new technologies and processes.
Compelling value proposition -- you probably already knew that natural gas burns much more cleanly than gasoline and diesel, producing significantly lower greenhouse gas emissions. Clean Energy helps companies and public organizations meet aggressive environmental goals. But natural gas fuel is cheaper (~$1.50 cheaper per gallon than diesel), domestically abundant, and it works. And using natural gas reduces America's dependence on foreign oil.
Proven strong leadership -- you will join a team of accomplished, seasoned professionals at Clean Energy, led by Andrew Littlefair. Mr. Littlefair served as President of Pickens Fuel Corp (PFC), predecessor company of Clean Energy, which he co-founded in 1997 with Boone Pickens and was Staff Assistant to then President Ronald Reagan in the Office of Presidential Advance from 1983 to 1987. Our executive team's profiles can be viewed at CleanEnergyFuels.com.
Solid growth -- Clean Energy has the right solutions at the right time, as more and more organizations are exploring alternative fuel vehicles and solutions. For instance, in October 2016 we opened a new state-of-the-art CNG station, in partnership with FedEx, in Oklahoma City. The station that will allow over 100 FedEx Freight Class 8 trucks (big-rigs) to use the convenience of fast-fueling as well as money-saving time-fueling.
Excellent compensation -- in addition to a competitive salary and bonus incentive program, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, such as a discretionary match on our 401(k) plan -- in four of the last five years the company has matched 50% of the employee's annual contribution.
Video: Clean Energy produces Redeem™, the first commercially available, renewable natural gas vehicle fuel. Derived entirely from organic waste streams, it's available in either CNG or LNG form for commercial vehicles including fleets, heavy-duty trucks, refuse trucks, transit, and airport service vehicles.
Keys to Success
We are ready to help you expand your knowledge and gain valuable hands-on experience. In return, we'll look you to you take the initiative in your own training. We'll help you set up a learning plan, and then you should be proactive in ensuring that you follow it -- rather than waiting for someone to tell you what to do, you should be proactive about getting the information you need. There will be a lot to take in, so you should be organized in taking notes and absorbing insight about diverse technologies. In addition, we'll expect you to start contributing even as you are getting up to speed.The help desk work may not be the most attractive aspect of this role, but you should approach it as yet another opportunity to learn. We are a smaller team and everyone is willing to pitch in and do what needs to be done. In all aspects of the role you'll work directly with users, whom we consider our customers, and your interpersonal skills will be as important as your technical knowledge. You should be patient in probing for information, helping non-technical people convey their needs and issues clearly.
We maintain a business formal environment and display a high level of professionalism here at Clean Energy, as customers and investors visit our offices frequently. The culture is casual, entrepreneurial and results oriented, and people truly enjoy working here.
Pictured: We offer consultation and support in terms of financing, leasing and grant projects to help our customers manage their budgets.
About Us
Taking the Lead in Clean-air TransportationClean Energy has a broad customer base in the solid waste, transit, ports, shuttle, taxi, trucking, airport and municipal fleet markets. We have the most experience in inventing and manufacturing today's natural gas technologies. We develop, manufacture, supply, install and service the equipment at natural gas stations across North America.
Clean Energy owns and operates LNG plants and renewable processing facilities, producing CNG, LNG and Redeem (RNG) fuels for our own stations and our clients' stations. Our network of over 550 LNG and CNG fueling stations ensures fleets are powered for both short routes across town and long hauls across North America. Our stations are fueling service vehicles at 37+ major airports, and our strategically located truck-friendly CNG and LNG fueling stations, the network we call America's Natural Gas Highway™, are designed to keep heavy duty fleets fueled up and on the road.
The Clean Energy vision extends beyond servicing the high fuel-use requirements of fleet operators. We are committed to helping businesses access the measurable advantages of clean-fuel solutions. Simultaneously, we are committed to protecting our environment as the leader in clean-air transportation. Clean Energy has proven that business and environmental goals can indeed find common ground, with mutually profitable results. Our vision and efforts have received recognition and awards from business and environmental organizations alike.