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Opportunity Description
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IT Business Analyst
CA - Newport Beach

Opportunity Snapshot

This position offers you the opportunity to take on a steady stream of diverse challenges, learning new things every day. You will handle a variety of activities, primarily related to our ERP (MS Dynamics AX), including designing and documenting workflow, providing problem resolution support, acting as a project manager and more. Quick question for you - click here Our business includes construction, manufacturing, retail, financing -- we're involved in every aspect of the natural gas industry -- and you'll leverage your technical savvy and business acumen to make an impact on a variety of projects. In the process you'll support Clean Energy's commitment to environmentally responsible fuels and to America's energy independence. Your success in this role could set you up to pursue career growth in our organization.

Clean Energy is North America's leading provider of natural gas fuel for transportation, and a global leader in expanding international natural gas vehicle markets. With experience and expertise built over more than a decade, we are committed to helping our customers -- companies operating all kinds of fleets from the goods movement sector, to refuse and public transit, to shuttles and taxi fleets -- gain the measurable economic and environmental advantages of natural gas fueling. We have more than 1000 employees and are continuing to expand our 280-station portfolio.

Pictured: the political climate is ripe for expansion in environmentally friendly fuels, and Clean Energy is in the vanguard of the industry. Among the diverse business operations you will help support is an extensive transportation and logistics network.

The Requirements

To be a good fit for this opportunity you will have:
  • Solid experience as a Business Analyst with a focus on supply chain and manufacturing applications and solutions. Quick question for you - click here
  • A demonstrated understanding of business functions and processes, and experience with process flow analysis / mapping.
  • Experience with ERP systems (preferably AX) and strong systems savvy, including:
    • A big-picture understanding of how different departments and functional areas interact within the system.
    • The ability to anticipate how a specific transaction impacts other areas of the system.
  • Exceptional problem-solving skills and the ability not only to drive to root causes, but also to correct issues caused in other areas by the original problem.
  • Strong interpersonal skills and the ability to interact effectively with people at multiple levels of the organization.
  • Excellent communication skills and the ability to present technical ideas effectively to non-technical people and to translate user ideas into technical language.
  • A bachelor's degree or an equivalent combination of education and experience.
Pictured: IMW, a Clean Energy company, manufactures compressors used in fueling and other facilities, as well as gas dispensers, control systems, storage systems and equipment enclosures.

Role Overview

Reporting to the Manager of Business Applications, you will join a team that includes another Business Analyst, a Junior Business Analyst and two Help Desk Support Specialists.

You'll be responsible for a full range of activities that ensures the operational effectiveness and excellence of business units. This will include:
  • Designing and documenting workflow and making appropriate recommendations that will positively impact operational effectiveness.
  • Serving as the functional expert for supply chain and manufacturing applications, and acting as the primary point of contact between the business units and Information Technology (although you also will contribute to activities and projects in other areas).
  • Acting, from time to time, as a Project Manager and leading a number of key projects for the company. Quick question for you - click here
To give you a sampling of the kind of projects you'll work on, here are some that are under way or scheduled to start soon:
  • Developing a web portal that will enable engineering and construction business units to review costs charged to projects; the system will make adjustments, per transaction, to inventory, materials and budget information, track vendors, monitor budget-to-actual, and more.
  • Refining the processes by which Field Service Technicians enter service orders, integrating time, labor and associated inventory.
  • Creating another web portal to process purchase requisitions for engineering and construction, automating the approval process.
  • Integrating an expense management system to handle the submittal and approval processes for travel and other related expenses.
  • Leveraging your understanding of procurement workflow, signing authority and approvals on various projects.
  • Implementation of a new HRIS system.
You also will handle documentation for these projects, and work with users and IT to keep the user experience clean and simple. In addition to project work, you'll invest a fair amount of time in supporting supply chain and manufacturing professionals in our corporate office as well as in the various subsidiary businesses.

Note: This is a high level overview of the role. To take a deeper dive into the details, see the Role Specifics tab.

Pictured: NorthStar Industries, a Clean Energy company, designed, fabricated and installed new process equipment to expand this LNG station for Long Beach Transit's growing fleet of natural gas buses. NorthStar is a premier provider of engineered LNG/LCNG (liquefied to compressed natural gas) fueling systems and stations.

Role Specifics

Your specific activities will fall into four main areas. In the area of Business Analysis, you will:
  • Assist business unit leaders in identifying tactical and strategic software, services and / or programs to support the business unit's goals (financial, quality, production, customer service, operational efficiency, market share, etc.).
  • Work closely with employees and business partners to identify and maximize opportunities to use information and technology to improve product, service and/or program business processes.
  • Review, analyze, and create detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.
  • Consult with employees and management to determine business, functional and technical requirements for specified applications.
  • Review use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents.
  • Assist in the design and requirements gathering process for new  reporting tools.
With regard to Project Management you will:
  • Define project scope and objectives.
  • Create and maintain project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product / service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This will include documenting, prioritizing and tracking requests (changes, enhancements, etc.) and coordinating with the Change Control Board (CCB).
  • Conduct project meetings, including:
    • Meeting with project team(s) regularly to review project deliverables and deadlines.
    • Meeting with appropriate personnel for periodic reviews of prototypes and final products.
In Quality Assurance and Testing you will:
  • Ensure that all tests are conducted and documented according the standards agreed upon by the business unit and IT.
  • Ensure that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements reflect application features and functions.
  • Manage specific application quality assurance and help desk activities including the tracking of bug reports and change requests and ensuring their timely resolution.
  • Ensure that all items follow the change management process and are entered and tracked through the change management software.
  • Assume responsibility for the overall success of testing, including results verification and release sign-off.
  • Establish the purpose and deliverables of the test effort.
  • Provide resource planning, management and resolution of issues that impede the test effort.
  • Coordinate groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services.
  • Provide final signoff to the IT project manager to release upgrades and patches to production.
  • Ensure continuing operational quality by documenting bug fixes and enhancements assigning tasks to developers, testing and releasing updates.
Your Training activities will include:
  • Proactively assisting with the identification of training and development requirements of the business unit.
  • Presenting findings, and working with the business unit leader and other personnel to design and implement training and development initiatives that will continuously upgrade the skills and capabilities of personnel in the business unit and company overall.
Note: this is a detailed description of the role. To get the 30,000 foot view, see the Role Overview tab.

Pictured: Clean Energy constructs, supplies, services and supports private fueling facilities for fleet operators as well as public use facilities, like this mixed-use facility near Los Angeles International Airport.

Why Clean Energy

Gain diverse experience and skills -- the pictures throughout this description give you a brief glimpse of the various operating units that are part of the Clean Energy family. You may contribute to projects that impact any one of these areas. In addition, because you'll support supply chain and engineering, and they interact with many other business units, you will be exposed to just about all aspects of our business.

Career options -- you'll gain exposure to a variety of technologies, business areas, processes and systems, and develop a network of contacts across Clean Energy. Once you have proven yourself in this position, you might take your career in a number of directions within our company. In fact, this position is open because the incumbent is pursuing a new opportunity within Clean Energy.

Proven strong leadership -- you will join a team of accomplished, seasoned professionals at Clean Energy, led by Andrew Littlefair. Mr. Littlefair served as President of Pickens Fuel Corp (PFC), predecessor company of Clean Energy, which he co-founded in 1997 with Boone Pickens and was Staff Assistant to then President Ronald Reagan in the Office of Presidential Advance from 1983 to 1987. Our executive team's profiles can be viewed at CleanEnergyFuels.com.

Solid growth -- Clean Energy has the right solutions at the right time, as more and more organizations are exploring alternative fuel vehicles and solutions. We fuel over 30,000 vehicles at more than 340 strategic locations across the United States and Canada with a broad customer base in the refuse, transit, trucking, shuttle, taxi, airport and municipal fleet markets.

Excellent compensation -- in addition to a competitive salary and bonus incentive program, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, such as a discretionary match on our 401(k) plan -- in four of the last five years the company has matched 50% of the employee's annual contribution.

Pictured: Clean Energy Renewable Fuels (CERF) develops biomethane production facilities in the United States that deliver renewable natural gas (RNG) to the nation's gas pipeline network for power generation and transportation fuel.

Keys to Success

Your technical expertise will be essential, of course, but just as important will be strong business acumen, not only to understand processes and recommend solutions, but also to facilitate your troubleshooting efforts. As you interact with users you'll need patience as well as the ability to probe for the information you need -- in other words, you'll need a knack for helping users help you.

In addition, in order to be an outstanding Business Analyst, you will:
  • Bring strong organizational skills to manage multiple activities and priorities effectively.
  • Be proactive about getting projects started and keeping them moving forward.
  • Use your leadership and interpersonal skills to influence and motivate others in the absence of authority.
  • Achieve goals independently but also know when to ask for help.
  • Stay abreast of technology trends and emerging best practices.
We maintain a business formal environment and display a high level of professionalism here at Clean Energy, as customers and investors visit our offices frequently. The culture is casual, entrepreneurial and results oriented, and people truly enjoy working here.

Pictured: Clean Energy subsidiary BAF, Inc. is the leading provider of natural gas vehicle systems and conversions in the United States and supports global clients with alternative fuel systems.

About Clean Energy

Taking the Lead in Clean-air Transportation

Clean Energy has a broad customer base in the solid waste, transit, ports, shuttle, taxi, trucking, airport and municipal fleet markets, fueling more than 21,000 vehicles at 280 strategic locations across the United States and Canada.

Clean Energy owns and operates two LNG production plants, one in Willis, TX and one in Boron, CA, with combined capacity of 260,000 LNG gallons per day and designed to expand to 340,000 LNG gallons per day as demand increases. It also owns and operates a landfill gas facility in Dallas, TX that produces renewable methane gas or biomethane for delivery in the nation's gas pipeline network.

The Clean Energy vision extends beyond servicing the high fuel-use requirements of fleet operators. We are committed to helping businesses access the measurable advantages of clean-fuel solutions. Simultaneously, we are committed to protecting our environment as the leader in clean-air transportation. Clean Energy has proven that business and environmental goals can indeed find common ground, with mutually profitable results. Our vision and efforts have received recognition and awards from business and environmental organizations alike.

Pictured: Clean Energy is building America's Natural Gas Highway, a coast-to-coast infrastructure to deliver compressed natural gas (CNG), liquid natural gas (LNG) and renewable natural gas (RNG) to an expanding customer base.
Clean Energy Fuels is an equal opportunity employer. EOE/AA/M/F/Vets/Disabled
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Please take a few minutes to answer questions about your background and expertise specific to the IT Business Analyst position.

Question Yes No Comment
Do you have a VERIFIABLE Bachelors or higher degree?
Do you currently live within a reasonable and realistic commuting distance from Newport Beach, CA?
Are you legally authorized to work permanently in the United States for any employer WITHOUT REQUIRING A VISA TRANSFER or VISA SPONSORSHIP?
Item Years of experience Expertise level Comment
Please indicate your years of experience and your level of expertise (0 = none, 5 = expert) in each of the areas below. Experience with all items is not necessarily required.
I have demonstrated business analyst experience in the following areas: Gathering requirements from business units, making recommendations, facilitating implementation, project management. Please specify in the comments which ones if other than all.
Item Experience Comment
Within the last 5 years, what role did the following play in your job:
Business analysis supporting supply chain, manufacturing or construction IT systems
ERP software such as Microsoft Dynamics AX, Oracle, JDE, or SAP. Please specify with which ERP software you have experience in the comments area.
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