The RequirementsTo be a good fit for this opportunity you will have:
- Solid experience as a Business Analyst with a focus on supply chain and manufacturing applications and solutions.
- A demonstrated understanding of business functions and processes, and experience with process flow analysis / mapping.
- Experience with ERP systems (preferably AX) and strong systems savvy, including:
- A big-picture understanding of how different departments and functional areas interact within the system.
- The ability to anticipate how a specific transaction impacts other areas of the system.
- Exceptional problem-solving skills and the ability not only to drive to root causes, but also to correct issues caused in other areas by the original problem.
- Strong interpersonal skills and the ability to interact effectively with people at multiple levels of the organization.
- Excellent communication skills and the ability to present technical ideas effectively to non-technical people and to translate user ideas into technical language.
- A bachelor's degree or an equivalent combination of education and experience.
Role OverviewReporting to the Manager of Business Applications, you will join a team that includes another Business Analyst, a Junior Business Analyst and two Help Desk Support Specialists.
You'll be responsible for a full range of activities that ensures the operational effectiveness and excellence of business units. This will include:
- Designing and documenting workflow and making appropriate recommendations that will positively impact operational effectiveness.
- Serving as the functional expert for supply chain and manufacturing applications, and acting as the primary point of contact between the business units and Information Technology (although you also will contribute to activities and projects in other areas).
- Acting, from time to time, as a Project Manager and leading a number of key projects for the company.
- Developing a web portal that will enable engineering and construction business units to review costs charged to projects; the system will make adjustments, per transaction, to inventory, materials and budget information, track vendors, monitor budget-to-actual, and more.
- Refining the processes by which Field Service Technicians enter service orders, integrating time, labor and associated inventory.
- Creating another web portal to process purchase requisitions for engineering and construction, automating the approval process.
- Integrating an expense management system to handle the submittal and approval processes for travel and other related expenses.
- Leveraging your understanding of procurement workflow, signing authority and approvals on various projects.
- Implementation of a new HRIS system.
Note: This is a high level overview of the role. To take a deeper dive into the details, see the Role Specifics tab.
Pictured: NorthStar Industries, a Clean Energy company, designed, fabricated and installed new process equipment to expand this LNG station for Long Beach Transit's growing fleet of natural gas buses. NorthStar is a premier provider of engineered LNG/LCNG (liquefied to compressed natural gas) fueling systems and stations.
Role SpecificsYour specific activities will fall into four main areas. In the area of Business Analysis, you will:
- Assist business unit leaders in identifying tactical and strategic software, services and / or programs to support the business unit's goals (financial, quality, production, customer service, operational efficiency, market share, etc.).
- Work closely with employees and business partners to identify and maximize opportunities to use information and technology to improve product, service and/or program business processes.
- Review, analyze, and create detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.
- Consult with employees and management to determine business, functional and technical requirements for specified applications.
- Review use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents.
- Assist in the design and requirements gathering process for new reporting tools.
- Define project scope and objectives.
- Create and maintain project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product / service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This will include documenting, prioritizing and tracking requests (changes, enhancements, etc.) and coordinating with the Change Control Board (CCB).
- Conduct project meetings, including:
- Meeting with project team(s) regularly to review project deliverables and deadlines.
- Meeting with appropriate personnel for periodic reviews of prototypes and final products.
- Ensure that all tests are conducted and documented according the standards agreed upon by the business unit and IT.
- Ensure that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements reflect application features and functions.
- Manage specific application quality assurance and help desk activities including the tracking of bug reports and change requests and ensuring their timely resolution.
- Ensure that all items follow the change management process and are entered and tracked through the change management software.
- Assume responsibility for the overall success of testing, including results verification and release sign-off.
- Establish the purpose and deliverables of the test effort.
- Provide resource planning, management and resolution of issues that impede the test effort.
- Coordinate groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services.
- Provide final signoff to the IT project manager to release upgrades and patches to production.
- Ensure continuing operational quality by documenting bug fixes and enhancements assigning tasks to developers, testing and releasing updates.
- Proactively assisting with the identification of training and development requirements of the business unit.
- Presenting findings, and working with the business unit leader and other personnel to design and implement training and development initiatives that will continuously upgrade the skills and capabilities of personnel in the business unit and company overall.
Pictured: Clean Energy constructs, supplies, services and supports private fueling facilities for fleet operators as well as public use facilities, like this mixed-use facility near Los Angeles International Airport.
Why Clean EnergyGain diverse experience and skills -- the pictures throughout this description give you a brief glimpse of the various operating units that are part of the Clean Energy family. You may contribute to projects that impact any one of these areas. In addition, because you'll support supply chain and engineering, and they interact with many other business units, you will be exposed to just about all aspects of our business.
Career options -- you'll gain exposure to a variety of technologies, business areas, processes and systems, and develop a network of contacts across Clean Energy. Once you have proven yourself in this position, you might take your career in a number of directions within our company. In fact, this position is open because the incumbent is pursuing a new opportunity within Clean Energy.
Proven strong leadership -- you will join a team of accomplished, seasoned professionals at Clean Energy, led by Andrew Littlefair. Mr. Littlefair served as President of Pickens Fuel Corp (PFC), predecessor company of Clean Energy, which he co-founded in 1997 with Boone Pickens and was Staff Assistant to then President Ronald Reagan in the Office of Presidential Advance from 1983 to 1987. Our executive team's profiles can be viewed at CleanEnergyFuels.com.
Solid growth -- Clean Energy has the right solutions at the right time, as more and more organizations are exploring alternative fuel vehicles and solutions. We fuel over 30,000 vehicles at more than 340 strategic locations across the United States and Canada with a broad customer base in the refuse, transit, trucking, shuttle, taxi, airport and municipal fleet markets.
Excellent compensation -- in addition to a competitive salary and bonus incentive program, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, such as a discretionary match on our 401(k) plan -- in four of the last five years the company has matched 50% of the employee's annual contribution.
Pictured: Clean Energy Renewable Fuels (CERF) develops biomethane production facilities in the United States that deliver renewable natural gas (RNG) to the nation's gas pipeline network for power generation and transportation fuel.
Keys to SuccessYour technical expertise will be essential, of course, but just as important will be strong business acumen, not only to understand processes and recommend solutions, but also to facilitate your troubleshooting efforts. As you interact with users you'll need patience as well as the ability to probe for the information you need -- in other words, you'll need a knack for helping users help you.
In addition, in order to be an outstanding Business Analyst, you will:
- Bring strong organizational skills to manage multiple activities and priorities effectively.
- Be proactive about getting projects started and keeping them moving forward.
- Use your leadership and interpersonal skills to influence and motivate others in the absence of authority.
- Achieve goals independently but also know when to ask for help.
- Stay abreast of technology trends and emerging best practices.
Pictured: Clean Energy subsidiary BAF, Inc. is the leading provider of natural gas vehicle systems and conversions in the United States and supports global clients with alternative fuel systems.
About Clean EnergyTaking the Lead in Clean-air Transportation
Clean Energy has a broad customer base in the solid waste, transit, ports, shuttle, taxi, trucking, airport and municipal fleet markets, fueling more than 21,000 vehicles at 280 strategic locations across the United States and Canada.
Clean Energy owns and operates two LNG production plants, one in Willis, TX and one in Boron, CA, with combined capacity of 260,000 LNG gallons per day and designed to expand to 340,000 LNG gallons per day as demand increases. It also owns and operates a landfill gas facility in Dallas, TX that produces renewable methane gas or biomethane for delivery in the nation's gas pipeline network.
The Clean Energy vision extends beyond servicing the high fuel-use requirements of fleet operators. We are committed to helping businesses access the measurable advantages of clean-fuel solutions. Simultaneously, we are committed to protecting our environment as the leader in clean-air transportation. Clean Energy has proven that business and environmental goals can indeed find common ground, with mutually profitable results. Our vision and efforts have received recognition and awards from business and environmental organizations alike.
Pictured: Clean Energy is building America's Natural Gas Highway, a coast-to-coast infrastructure to deliver compressed natural gas (CNG), liquid natural gas (LNG) and renewable natural gas (RNG) to an expanding customer base.